Royal Bolton Hospital (RBH) has advised people not to go to the emergency department for minor issues as waiting times reach up to four hours.
The hospital says the department is experiencing extremely high levels of activity at the minute.
Currently it is very busy, but earlier today the department was classed as extremely busy.
However, they have reassured would-be patients that those with life-threatening injuries will still be seen immediately.
Dr Francis Andrews, Medical Director at Bolton NHS Foundation Trust, said: “During the cold winter months we expect to see a rise in demand for our Emergency Department, and unfortunately this could mean people face a longer wait than we would like.
“To help us, we asked that people only attend the Emergency Department for life or limb threatening emergencies so that we’re able to treat those who most urgently need our help.
“For minor illnesses and injuries people can book an appointment for our Urgent Treatment Centre by calling 111, or they may be able to find the help they need through their GP or local pharmacy.”
The RBH has said life-threatening emergencies which require urgent care include:
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Severe chest pains
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Difficulty breathing
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Bleeding you can’t stop
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Possible broken bones
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Loss of consciousness
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Stroke symptoms
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Severe tummy pain or headache
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A child who is very unwell
On its website, the trust states “No matter how busy our Emergency Department is, the most seriously ill and injured patients will always be seen immediately.
“If you choose to visit us and do not need urgent or emergency treatment, you will be safely supported to access an alternative service.”
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The RBH have said that the emergency department is not an alternative to a GP appointment and patients should choose the most appropriate place for care.
This allows ambulance and emergency department staff to focus on people whose lives are at risk and prevents longer waits.
If your GP is closed you can call the non-emergency line 111 or go to 111.nhs.uk which will direct you to the best local service.
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